General Terms and Conditions

TERMS & CONDITIONS


COPYRIGHT NOTICE

All content on this website, including all the text, graphics, photographs, data, and images is the property of Peter Engler Designs. ANY USE OF SUCH CONTENT WITHOUT THE PRIOR EXPRESS WRITTEN PERMISSION OF THE OWNER(S), INCLUDING BUT NOT LIMITED TO REPRODUCTION, MODIFICATION, DISTRIBUTION, TRANSMISSION, REPUBLICATIONS, STORAGE, OR DISPLAY, IS STRICTLY PROHIBITED.

LAYAWAY

We offer a layaway plan on select items. We do require an initial and flexible percentage of the total purchase. The payments thereafter may be made at your convenience in accordance to the terms.

GIFT CERTIFICATES

We offer gift certificates in any denomination.

CUSTOMER SERVICE

We realize the importance of customer service. During business hours, our friendly staff is always available to serve you. If for any reason you need assistance, feel free to contact us via email or phone.

PAYMENT METHOD

Credit Cards accepted are: Visa, MasterCard, Discover, and American Express.
Money orders: Please make payable in US dollars.
Personal checks: in some instances, we may hold merchandise until check clears.

SHIPPING & HANDLING

Shipping and handling includes cost for third party transit and all product-handling costs. Most merchandise is shipped via USPS Priority Mail. The time needed to ship will vary depending on the shipment’s location and the particular time of year. Customers should expect a 5 to 10 day delivery time. Most orders ship in 3 to 5 days. Shipping insurance is not offered.

RETURNS

Peter Engler Designs guarantees the quality of all our products and services. Your satisfaction is our first priority. Certain orders cannot be returned due to their uniqueness and/or personalization to your specific request. If for any reason you are dissatisfied with your order, please contact us by phone or email. Cancelled and/or returned orders are subject to the shipping costs.

DISCLAIMER

Occasionally, our website may contain incorrect or out of date information. Although we work hard to minimize this, we still reserve the right to cancel an order made under these circumstances.